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How to translate customer experience into member experience



Watch on-demand for free

Engage is pleased to offer Translating Customer Experience (CX) into Member Experience webinar on-demand presented by Tammy Puyear.  

Watch to learn:

  • How does an association turn CX into MX ---- Customer Experience into Member Experience?

  • What interactions with the association and on the website are important?

Who should watch? If you manage, collaborate on or direct an association website you will benefit greatly from learning more about Member Engagement best practices and techniques.


Meet your speakers:

Tammy Puyear

Amanda Kaiser

Tammy Puyear is a senior Operations leader with a long career touching Experience - Customer/Member/Employee/Candidate.  She has held roles in healthcare and telecommunications, and is a board participant for 2 animal welfare non-profit organizations. 



Jason Stone

Jason Stone

Jason Stone is Engage's Senior Vice President of Sales and Digital. He is a veteran digital marketer, having started when the Internet was still called "AOL" by most people. Prior to joining Engage, Jason was a serial entrepreneur, and today his previous business ownership experience gives him valuable, client-side perspective. He currently serves on the boards of SLSAE, Executive Connections and Savvy Coders.

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