Engage is pleased to offer Improving the Online Member Experience: Essentials for your Member Portal webinar on-demand.
AMS product manager Beth Lilienstein will walk you through how the following 4 essentials can help you drive better member experiences through an online member self-service portal:
- Self-service options for common customer service interactions.
- Website integration with your association membership software (AMS) database.
- Simple and focused user interface with member-specific context and input instructions.
- Automated processes and personalized access to content based on membership status.
Who should attend? If you manage, collaborate on or direct association membership strategies, you will benefit greatly from attending Improving the Online Member Experience.