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New Webinar


November 20th, 2019 at 1:00 PM ET

Translating Customer Experience into Member Experience

By: Tammy Puyear

Expect to Learn:

Within business lately, there has been a growing movement around becoming CX-focused.  In fact, MSU (Missouri State University) just launched a program all about CX.  

How does an association turn CX into MX ---- Customer Experience into Member Experience?

What interactions with the association and on the website are important?

About Tammy:Tammy Puyear headshot

Tammy Puyear is a senior Operations leader with a long career touching Experience - Customer/Member/Employee/Candidate.  She has held roles in healthcare and telecommunications, and is a board participant for 2 animal welfare non-profit organizations.  


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11/20/19 at 1:00PM ET - Translating Customer Experience into Member Experience

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